One of the best-known web hosting providers, HostGator have a massive 5000 servers at their headquarters in Houston, Texas. Established in 2002, they have gone on to become a leader in the industry, now hosting over 7 million domains.
Cost – 5/5
Reliability – 5/5
Customer Service – 5/5
Technical Support – 5/5
Features – 3/5
Storage Allowance – 5/5
Bandwidth – 5/5
Response Times – 5/5
Overall Usability – 5/5
Total Score – 93%
HostGator offer a choice of three hosting plans on their Linux servers, each with a great range of features and tools, unlimited storage allowance and unlimited bandwidth. However, the only downside is there’s no domain included with any of them. Ease-of-use is guaranteed with the top-rated Cpanel as the control panel software of choice, meaning accounts can be managed simply and efficiently. The Fantastico script library comes included, providing 52 scripts suitable for forums, blogs or e-commerce sites.
HostGator web hosting plans aren’t that expensive but unfortunately, they don’t include the price of a domain, which will set you back another $15. Most of their competitors include a domain for free. Again, unlike most of their competitors, HostGator charge setup fees on some hosting plans.
Some recent outages from the HostGator servers spoil what was otherwise an exceptional record of reliability. Normally, uptime is good as online customer reviews will show.
Customer Service & Technical Support
The technical support offered by HostGator really is second-to-none. Toll-free phone support, email assistance, and live online chat are available 24 hours a day. A support center on their website also provides a comprehensive knowledge base, discussion forum, and online tutorials.
The features on offer by HostGator prove that their customers needs really do matter. Even with a basic web hosting plan, there’s more than enough included in the package for almost everyone’s requirements. Proof, if needed, that HostGator really are one of the top performers in the web hosting industry.