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Overview
Green Geeks has offices located in Santa Monica, Chicago and Toronto. The hosting company was founded in 2006 and has seen a terrific rise in business due to their exceptional service offerings. Green Geeks is smaller than their competition but rivals and in some areas exceeds many of the larger hosting companies when it comes to service, uptime, support, features and pricing.

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Specials

Green Geeks offers a terrific web hosting package that is great for novices and experienced webmasters alike. Their servers are some of the fastest and most reliable we have seen in the shared web hosting market, they can handle tons of high end sophisticated scripts like the ones that the experienced webmasters use and need to run their businesses. Green Geeks also provides 2 free web site template builder programs which makes it very easy for novices to get their web site up and rolling quickly and easily as well.

Green Geeks unlimited web site hosting plan allows you to host unlimited domains in unlimited space with unlimited bandwidth. The package comes with cPanel and the fantastico script library which includes all of the favorites like Joomla, Drupal, wordpress, shopping carts and so much more.

Customer service at Green Geeks is terrific. Green Geeks has their support representatives arranged along a 3 tier system which allows their support departments to move client requests and issues into the most appropriate department so that issues are resolved fast and from the most knowledgeable representative. Customer support is handled by chat and emails 24x7x365 and by phones Monday – Friday from 9am EST to Midnight EST and Saturday and Sundays from 9am EST to 8pm EST.

Our Ratings

Cost 5/5

Features 5/5

Storage Allowance 5/5

Bandwidth 5/5

Reliability 5/5

Customer Service 5/5

Technical Support 4/5

Response Times 4/5

Overall Usability 4/5

Total Score: 94%

Reliability

Green Geeks servers are incredibly fast with Quad core Intel Xeon processors, RAID 10 storage arrays, they have 4GB of RAM for fast computing. The servers connections to the internet by 100Mpbs through multiple switches, speed is blazing fast for clients in North America, just as it is in Asia and Australia. The servers are housed in an award winning data facility in Chicago with raised floors, climate control 24x7x365 security and monitoring and the latest generation of processors for network routing.

Customer Support

Green Geeks customer support is one of the best we have seen. They have arranged their support tiers as a 3 tiered structure so that the right person is handling the right job and that tougher problems are passed up the chain of command to the smartest of their technicians and so that they are handled correctly and in the shortest possible amount of time. Support is available 24x7x365 by emails and chats and extended business hours Monday through Sunday by phone.

Control Panel

Green Geeks uses the most widely used and best control panel available in the web hosting industry called cPanel. They have the latest version with the latest version of Fantastico which is the script library which has some of the most popular feature scripts like shopping carts, Joomla Wordpress and tons of features to build web sites and to have cool services installed in your web sites like forums chats and much more.

Distinguishing Features

"Exceptional Service, Value and Reliability." – Green Geeks

Great for experienced webmasters and novices alike.

What to expect:

Exceptional customer service

Terrific uptime

Tons of features

24x7x365 support

Nightly backups

Overall Great reliability and service

Summary

We have rated Green Geeks as one of our favorite web site hosting companies for a wide array of reasons including their uptime, features, service and incredible support. For most people this is a terrific and solid choice for web site hosting.

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