Overview
Host Monster, based near Salt Lake City in Utah, are a sister company of web hosting company BlueHost, who have been in operation since 1996. Host Monster are a rapidly growing company, currently hosting more than 475,000 domains worldwide. Offering an exceptional customer support team and a wide range of practical features and tools, Host Monster certainly gives you more bang for your buck. With the backing of a well-established and renowned parent company, you can be sure Host Monster have the necessary skills and expertise to provide complete customer satisfaction. We give them a #2 rating in our web hosting Top 10.
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Specials
With unlimited transfer and storage allowances, Host Monster are ideal for anyone with a large website. Many extra features are also included, which are geared towards sites needing more functionality. These include PHP, MySQL, RubyonRails, JavaScript, DHTML, Flash/Shockwave, free submission to search engines and several shopping carts. Each account with HostMonster is also given $50 worth of Google credits and $25 worth of Yahoo Search Marketing credits, ensuring instant traffic. As if this wasn't enough, Host Monster also provide customers with a free domain name, a free site builder with templates, free setup, and multiple domains on each account – a great feature for webmasters running many sites. Toll-free telephone and email support are also on offer 24/7, with a guaranteed response time of less than two minutes. All in all, an amazing collection of features, which combine to give Host Monster our #3 spot.
Ratings
Cost 5/5
Features 5/5
Storage Allowance 5/5
Bandwidth 5/5
Reliability 5/5
Customer Service 5/5
Technical Support 5/5
Response Times 5/5
Overall Usability 4/5
Total Score 97%
Reliability
Host Monster guarantee 99.9% network uptime and with OC-48 backbone connections, 24/7 monitoring, top-notch Quad Opteron servers and UPS backup, their data center is one of the best. Backups of your site are held on mirror servers to ensure your data is held securely, with no loss in the event of equipment failure. Host Monster consider reliability one of their main priorities and they're doing a great job so far.
Customer Support
Host Monster want to ensure all customers are completely satisfied with all aspects of their web hosting and to this end they provide 24/7 toll-free telephone support and free online chat, neither of which are outsourced. Problems are dealt with quickly and efficiently with a service that goes well beyond what you'd expect from such a low cost company. A help center is also provided, packed full of useful information, including an FAQ section, knowledgebase articles and an interactive support line with ticketing system.
Control Panel
Cpanel is the interface used by Host Monster, ensuring easy management of all your account features. Navigation is simple and functions include domain management, web stat applications, script implementation, database administration, and fully configurable email accounts.
Distinguishing Features
'HostMonster specializes in customer satisfaction' – HostMonster
Host an unlimited number of domains from just one account.
Value for money. Massive transfer and storage allowances plus excellent customer support for a low cost.
Great features and suitability for all small businesses.
Summary
We chose Host Monster as our #2 web hosting company due to their wide range of features, massive transfer and storage quotas, and the option of hosting a limitless number of domains on just one account. Combined with 'the best support in the industry,' Host Monster are a fantastic choice for those wanting professional web hosting.
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